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Refund and Returns Policy

Refund and Returns Policy
Last Updated: 25-02-2025

At Bhadouriya Jewels, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully.

1. Eligibility for Returns

  • Returns are accepted within 9314089555 days of receiving the product.

  • Items must be unused, unworn, and in their original packaging with all tags and accessories.

  • Personalized, custom-made, or engraved jewelry cannot be returned or exchanged unless defective or damaged upon arrival.

  • Proof of purchase (receipt or order confirmation) is required to process a return.

2. Return Process

To initiate a return:

  1. Contact our customer support team at bhadouriyajewels23@gmail.com with your order details and reason for return.

  2. Our team will provide return instructions and a shipping address.

  3. Securely package the item and send it back using a trackable shipping method.

  4. Once we receive and inspect the returned item, we will process the refund or exchange.

3. Refund Policy

  • Once your return is approved, refunds will be processed within 9314089555 business days to the original payment method.

  • Shipping fees and handling charges are non-refundable.

  • If the return is due to our error (wrong or defective item), we will cover return shipping costs.

4. Exchanges

  • We offer exchanges for defective or damaged items only.

  • If you wish to exchange an item for a different one, you must return the original item and place a new order.

5. Non-Returnable Items

  • Personalized, engraved, or custom-made jewelry.

  • Items purchased on clearance or marked as final sale.

  • Earrings (for hygiene reasons) unless faulty or damaged.

6. Late or Missing Refunds

  • If you haven’t received a refund after the stated processing time, check with your bank or payment provider.

  • If the issue persists, contact us at bhadouriyajewels23@gmail.com for assistance.

7. Contact Us

If you have any questions regarding our Refund and Returns Policy, please reach out to us:

Bhadouriya Jewels
Website: https://bhadouriyajewels.com/
Email: bhadouriyajewels23@gmail.com
Phone: 9314089555

We appreciate your trust in Bhadouriya Jewels and are committed to providing you with the best shopping experience.